Caroline Collins Testimonials
Testimonial from Charles Kelly Olsen and Rebecca Olsen:
"Caroline is a fun person. She has a great sense of humor, The British accent was an added delight. Even during the most difficult problems she kept a cool head. She has a strong personality, but never caustic or abrasive. We got along well early on. I would not hesitate to use her services again or recommend her to others.
Her husband Marty was always helpful too. Marty is just a great guy!"
Charles Kelly Olsen, 5001 W. Florida Ave, Space 254, Hemet, California, June 2022
"I would highly recommend Caroline Collins and her husband, Marty who went above and beyond to help me as a resident of Colorado, sell my mothers home in California. As my mothers Trustee after her death, I was not familiar with California Real Estate Law and California closings, complicated by the property I was trying to sell was involved in a trust. I had many improvements I had to make to the property and with Caroline's knowledge of local contractors I was able to make all repairs from afar before listing the property. Amid the Covid-19 restrictions it was a miracle I was able to complete the property sale from another state because travel was not an option during the epidemic. Caroline's years of experience helped me sell the property and she always kept me informed. At closing the buyer's agent was not professional and Caroline was able to correct the buyers agent's actions quickly because of her experience and knowledge. Caroline always looked out for my best interest with integrity and professionalism. Her years of experience were priceless to me. I will always be grateful to Caroline and Marty. If i could give them 10 stars I would. They are wonderful people who care and go the extra mile for their clients. Amazing!! **********"
Paula Berg, Successor Trustee, Paradise Palm Ave, Homeland, September 2020
"Our Broker was on top of everything from the start and worked hard to make everything run smoothly and looked out for our best interests.
Caroline went over and above all the way through the transaction.
Wouldn't use anyone else for all our real estate needs. Top of her class."
Steve and Lorraine Klein April 16, 2020
Tiffany Lane, Hemet
$240,000 Sold on 29 Aug 2019
40393 Clark Dr, East Hemet, CA, 92544
2/ 2 1222 sq. ft.
Overall Satisfaction 5 STARS!
Seller Review - Recommended by Kadene at "Rate my agent"
Together we can do this!
Caroline is extremely knowledgeable in the real estate field. She is very willing to help you in any way you need. Any concerns you might have need only to be brought to her attention and she will explain and/or offer suggestions to put you at ease. She brought this home to me six years ago and it left a positive memory so when it was time to sell I contacted her. My situation was unique because my husband was unable to sign the paperwork. She investigated the proper way to handle this, and walked me through every step of the way. Everything will be done correctly when you listen to her. She knows good people who provide services like landscaping, cleaning and handyman. She was always there for me, always kind, always patient and trustworthy. She has very high integrity and a really caring spirit. She knows what sells a house and knows how to find the house exactly right for YOU to call home. She offers guidance but respects that you are the one who makes the decisions. You are never alone throughout the entire process. The sale of this house went wonderfully, but only because of Caroline. I was very blessed to have Caroline guide me through this sometimes overwhelming process. Her honesty and kindness have made a powerful impact on my life.
Kadene Ferguson, August 2019
I would like to say thank you for being the most incredible, outrageously knowledgeable, super business person who had the answers to my questions and even gave extra info. than most Realtors I have ever dealt with. There should be an award such as the Oscar for people like yourself! You go above and beyond and know how to make your client comfortable with the entire real estate process from beginning to end. I will miss you and Marty. Thanks is not enough. I wish I could let all those who wish to sell their homes know how fabulous a time and stress free your services are. My most sincere thanks. I wish I could be more elaborate in letting everyone know the experience they are missing by not listing their property with you. Margarita.
Margarita and Dave Hedenz. June 2019.
Seller Survey : Temecula Homes and Land
Agent: Caroline Collins
Seller: Sherry Jones
Property: 20 acres land Pala Rd. Temecula
Demographics: How long did it take for the client to sell the property? Longer than twelve weeks.
Printed on: May 23, 2019, 11:33 pm
Sales Campaign Planning Excellent
Negotiations with prospective buyers Good
Value for Money Good
Sales Result Excellent
The Closing Excellent
The handling of deposit money/escrow Excellent
The Agent : Performance Ratings
Timely communications Excellent
Clear communications Excellent
Overall Satisfaction Excellent
Overall satisfaction regarding the Sale Excellent
Would use Broker's services again Strongly Agree
Would use Agent's services again Strongly Agree
Would recommend Broker to family and friends Strongly Agree
Would recommend Agent to family and friends Strongly Agree
Printed on: May 23, 2019, 11:33 pm
Seller: Sherry Jones. Property type: 20 acres of raw land.
Most people don’t generally know their Realtor well, or on a personal basis…but my case was a little different. 27 Years ago, I had worked with Caroline Collins as her loan officer doing mortgages for her clients. That was ended by a nasty car accident, in which I, not seeing the side of a narrow roadway due to 6 foot high grass in a high rain year had neither shoulder nor guard rail, so that when I lost control of my car, I ended up in a deep drainage ditch at 45 mph…and completely out of sight. That was 1995, my cell phone was gigantic, and luckily within my grasp, as I had violently hit the steering wheel with my face, and also acquired a crack-the-whip hangman’s fracture of the neck. The nice firemen cut me out of my car several hours later.
Fast forward to January 2019. I survived, and recovered, and when I wanted to sell, I knew who to trust to move me out of my house in Anza, a very country kind of place. Selling the house was easy…it was the fixing of everything that was hard. Clearing out the house to get it painted inside and out with me still disabled, lots of things needing repaired; the house recarpeted, the roof fixed, the missing electric safety panel literally carved out of a larger electric cover by Caroline’s talented husband and Realtor Partner Marty Collins; the insulation and underbelly of the house replaced from a botched job in 2017 by a terrible Contractor, and the termite damage caused by that botched job to keep moisture away from the frame of the house caused it to be Tented for the resulting termites.
Then the house was scrubbed up for the new owners, all nearly within the original 6 week escrow…which in Anza, being 45 minutes from Temecula, Hemet and Palm Springs, calls for miracles due to lack of Contractors. And where Contractors were not required but repairs were, Marty magically figured out how to get everything working properly, to pass all the certifications and inspections for an FHA loan, with Caroline pitching in every step of the way like a surgical nurse to a surgeon.
Caroline and Marty knew the people, or found them, and the work got done. I moved out on the original schedule to allow the tenting to be done, and we closed only 5 days late. It was not an easy escrow, although the sale and financing were…and yet it all got done, because Caroline and Marty Collins made it happen.
Suzanne Forrest Anderson, Anza, April 2019
From my experience of being in business and receiving service from vendors and personal professional service, in my 60+ years, I have never met a professional with more moral integrity than Caroline Collins. In buying or selling, when you have a devoted agent to their profession and is morally correct, such as Temecula Homes and Land, i.e. Caroline, you have been BLESSED. Thank You Caroline & Marty, (We will always hold you in great respect.) Richard & Fusa
Dr. Richard Blanchard, Hemet, August 2018
Caroline did a great job for us. We had a 1974 manufactured home on it's own lot that had been on the market for 5 months without an offer. Switching to Caroline we received an offer and were able to sell the home. Caroline has many connections and was able to move us through the selling and escrow process trouble free. I would highly recommend her to anyone considering selling their home. She is honest, friendly and very competent.
Daniel Burgum, Trustee, Seven Hills Senior Community, Hemet, August 2018
Caroline Collins is incredibly knowledgeable about all things Real Estate. She and her husband Marty were so helpful and went way above the call of duty, even coming over on a Saturday to help us with some home repairs for the sale of my house!
When I purchased a home five years ago with Caroline as my agent, they loaned me tools for home improvements, and taught me how to use them! They are a delight to work with and have a very helpful perspective. I'm not one to want a Realtor who just tells me, "this is great house" to every house I look at. I'm so grateful for Caroline's expert knowledge and experience. She has access to all kinds of resources... if you need to know a company that does home repairs of any type, she can probably point you to a good one, and tell you stories about their work.
If you need a Realtor, do yourself a huge favor by having Caroline on your team for buying or selling your home.
Daniel Osborne, Seller, Menifee Lakes, July 2018
Daniel Klepach, Ensueno Court, Hemet
"Over and Above" doesn't get close to what Caroline has done for us. We had one of the most challenging properties to sell because of acreage, manufactured home, solar and NO COMPS! She got it sold after sticking with it and showing it at least 40 times until she found the right buyer for us. Caroline is the most detail oriented person I have worked with which gave my wife and myself peace of mind knowing everything was done correctly. THANKS Caroline!!"
We bought the house on 36411 Erica Court as a primary residence at a time when there was a housing boom.We even did not have to pay a down payment - and that turned out to be a financial disaster.The ensuing recession and hard luck put us in financial bind at age 77 years. We had to do a short sale and climb out of this distress. Most of the feed-back and advise on what and how to face this financial dilemma was cleverly and diligently engineered by Mrs.Caroline Collins. We totally put matters into her hands and we were rewarded . The house sold for a good price and we were able to re-coop much of our shame and dignity. I would not hesitate to recommend Ms. Collins for any real estate transaction.She is trustworthy and efficient to a detail.
William and Marilyn Joseph, Winchester, California 2016
Caroline Collins was an awesome agent to work with. She is very knowledgable and worked constantly to get my house sold. I would highly recommend Caroline to anyone I met. She knows her stuff and you won't be disappointed.
Keith Jackson, San Marcos, California, November 2015
Caroline is the best of the best! We have worked with Caroline on two home sales and one home purchase. She works quickly, and is very knowledgable and always takes the time to answer any and all questions we have. Caroline has decades of experience, and many credentials. I would highly recommend Caroline to anyone buying or selling a house!
Kevin & Vanessa Jones, Hemet, April 28th., 2015
Caroline Collins of Temecula Homes & Land is simply the Best!! She helped me find the perfect home in the French Valley of Winchester. I've known Caroline for about 12 years. She is the most honest person and very savvy about real estate. So when it came time for me to purchase another home I knew Caroline was the person to call.
Melissa and Jim Spilman, Temecula, April 2015
I would happily recommend you to anyone. It was really a pleasure working with you, and I can’t thank you enough for making the whole process so smooth and pleasant. What a 180 degree shift from that other Realtor we reached out to first!
I hope we have a chance to work together again.
Name withheld for privacy. January 2015
It was wonderful to meet Caroline Collins of Temecula Homes and Land. My family, looking for 2 homes in the Hemet area (55 and older community). Caroline was referred to us and that was the best referral we ever had. She was so helpful to us, driving all over looking at different homes. We decided on a fairly new development in Hemet, brand new homes that we could afford. She seemed as though she had ESP, she knew exactly what we wanted and she delivered. Caroline saved us a lot of time and didn't waste time getting what we wanted. Caroline is the best, when the houses were built she came with us for the final walk-though, my family considers her and her husband Marty friends for life. If you are thinking of a realtor, don't hesitate to call Caroline if you are looking for a true professional realtor, outstanding job !
John & Barbara Covington and Patsy Raymond, Hemet, September 2014
Dealing with realtors for over 10 years on previous properties, Caroline was by far the most proactive in dealing with our listing. Within 6 hours of property hitting the market, we had over 60 online views and 10 appointments to view our property. Within 5 days, we had a great offer!! Unfortunately we decided not to sell the property at this time. I would not hesitate to refer her to friends and family as I will hopefully work with her in the future.
Caroline was very personable and very knowledgeable, very easy to work with. She knew what to look for and ask for on our recent purchase. She was always quick to respond to us and on our behalf with the listing agent. She got us much more than we would of asked for in making repairs and items included in the purchase of the home. We highly recommend her and would use her again.
Steve and Lorraine Klein, Hemet, August 2014
We would like to thank you for helping us locate and purchase our new home. Not only were you available at any time for questions and concerns, but you were friendly, personable, honest, and went the proverbial "extra mile" to ensure we were happy in our selection. If we had questions, you had answers; if we needed to take another look, you had the key and the time; if we just needed to talk, you were there to listen. We would, and have, highly recommend your services to other homebuyers. We can't think of a single aspect that did not exceed our expectations.
Saib and Patti Arriaga Salazar, Hemet, April 2014
Response from Caroline on 08/01/2014
Saib and Patti have become like family to us! They closed on their resale house and when we saw it just three weeks later it was so upgraded, stylish and lovely we didn't recognize it! They made it into a spectacular home so fast, and then they moved in. We wish them nothing but the absolute best in their new life together as a family.
Great working with you Caroline,
I went to Caroline for a land purchase and she was able to negotiate our deal fast. Communication was great, she was quick replying to our questions and emails. We closed on time and it was easy. Thank you.
Eric and Charis Tallaksen, Temecula, June 2014
Caroline was a huge help to us and I highly recommend her. She was able to help us complete a short sale on our property, which was anything but a simple transaction. She was very responsive and knowledgeable of the process.
Michael & Megan Fortin, Escondido, April 2014
We chose Caroline after using Zillow to find a home that would be a downsizing from 4 bedrooms to a 2 bedroom. We wanted a manufactured home as it would be less expensive, but also wanted the land as part of the purchase. We had a general idea of where we wanted to move to, and there were a number of properties that fit the bill, but we had no idea of where to begin. We were very interested in one property, but she discovered that we wouldn't be eligible for a loan because it had been moved more than once. After seeing a few other properties, we decided on the one that we eventually purchased. She was 100 percent on our side, in constant communication with us throughout the process, and we think she did an outstanding job. We would recommend her to anyone looking for real estate.
Alan & Diane Burch, February, 2014
Caroline is very knowledgeable in the real estate process as well as in the area. She works hard to find what you want and I liked her go getting personality. She was fair and honest as well as reliable. I would recommend Caroline to all of my friends and associates.
Joshua & Carissa Jones, Temecula Nov. 2013
Jim and Sue Melton. Rochester, N.Y. Wed, Nov 27, 2013
Daniel Osborne, Menifee Lakes
Response from Caroline on 10/23/2013
Daniel brought out the best in everyone involved with the team of professionals it took to close this transaction. Daniel's lender was The Christian Community Credit Union. The listing agent was Ray Berry who specializes in Menifee Lakes, lives there and works with me at Temecula Homes and Land. Ray and Jeann are very special people. Menifee Valley Escrow was very pleasant to work with also. I think we all feel very Blessed to have worked for Daniel and been a small part in his first home purchase. The smile on his face is our reward! I know he will take this "diamond in the rough" and with lots of hard work he'll turn it into a shining star of a home. My thanks to Daniel, and all the good people who helped make this happen for him.
Kevin & Vanessa, Temecula
Response from Caroline on 03/07/2013
Kevin and Vanessa are a broker's dream clients! They are quick to respond when asked for anything, they know what they want, and Kevin in particular knows what he doesn't want! They show understanding, respect and appreciation for all that's been done and they follow through on everything the moment they're asked. They are a rare find and I think the world of both of them. We listed and sold their home in Temecula and inspite of the "Oh so slow" loan officer at Bank of America it eventually closed escrow four weeks behind schedule! We made a bid on a lovely stylish, large HUD home and the bid was successful. They will make it into a beautiful family home for them and Franceeska, who's just turned two. It was my pleasure to work for them and take care of their best interests. I give them 5 stars just for being who they are!
Response from Caroline on 03/12/2013
Meet Krystal, the daughter in the review below, with the granddaughter and the grand dog. How wonderful to be appreciated for your efforts with words like these, from people like these! I can see Krystal with her Mum Kadene and Dad, daughter, and brothers, and of course the dog, in her new home and really nice backyard - enjoying being together as a family. The real estate business is really all about taking care of the best interests of clients, listening to them, and trying to fulfill their needs. The rewards can be amazing! Stories such as this one make everything I do make beautiful sense.
Response from Caroline on 03/05/2013
This transaction is the story of a mother's love for her daughter, grand daughter and grand -dog! What a privilidge for me to meet such special people with all the right family values. It took a lot of looking at dirty, cheap homes in bad areas or on busy streets and I just kept telling them "don't settle. We'll find the right one". With the help of a cooperative Realtor I found this home before it was listed. Lots of repairs were needed to make it right for the daughter, grand daughter, and yes... the grand -dog- it has a lovely fenced back yard with lots of trees! A new roof, all new paint and carpet and a massive clean up by the sellers, and then Krystal got the keys to a really perfect little home for her small family. This is how it should be, but in 26 years as a real estate broker - it was pure fun finding this home for them - and it is the right one! It's perfect for them, and it was so refreshing for me to know them and help them in their quest!
Response from Caroline on 01/08/2013
We had to deal with squatters, an unlawful detainer done wrong because the the wrong person was served, and more. We cleaned up, repaired anything not working right, installed a dishwasher, stove, new bedroom carpet, tore off a wrecked patio roof, removed a non working Jacuzzi, repaired a broken glass window, scraped off all exterior peeling paint and re-painted wood trim - all just to make the house FHA appraisal ready.
Suddenly, after we had done all that work, we were faced with the lienholder's news that they were going to Trustee's Sale on this property Jan. 3rd. 2013. The Mortgage Debt Foregiveness Act was expiring Dec. 31st. 2012. We had to fund and close this sale before Dec 31st, 2012 or the seller could be liable for a large amount of taxes to the IRS and potential repayment of debt to the lienholder.
With a lot of stress and pressure and working as a team of professionals going above and beyond - it happened! We closed escrow on Dec. 27th. 2012. The seller was saved a huge potential financial loss, and the buyer got her new home!
In January 2013 the Mortgage Debt Foregiveness Act was re-instated and made retro active to January 1st.
Caroline has been a pleasure to work with. Her knowledge of the market is extensive and with her years of experience she was able to find us the perfect home. We truly thank you Caroline for all of your patience.
Thank you again Ted & Lorie, Hemet 2012
This review is describing Caroline from our heart of hearts. My daughter found this marvelous Broker/Agent. On an internet search for a Christian agent in our area. God obviously directed her straight to Caroline Collins. Being a person of discernment of course I had to check this person out . . as throughly . . as possible. Well, let me start with this (now long gone) advertisement: HONEY, STOP THE CAR. After checking all the credentials online, we felt comfortable. We interviewed Caroline n her husband Marty, n were well pleased with the interview. Having gathered more info from our interview, once again, I took this info back to the internet, sent emails n prayed. Prayer, of course, could have saved me from all this searching - but I am human. Anyway, VOILA! Everything I read n they said - checked out perfectly. The following day made the appointment to sign the contract. Although there has been some difficultly - Caroline has jumped over those hoops (while keeping me grounded) with courteous professionalism. She stands bold n sure dealing with the obstacles, while at the same time has the kindest, loving, caring, heart one could imagine.
Writing reviews is not really my cup of tea, but in this case, it was a pure pleasure to share this info with you. If you have real estate to buy or sell, do yourself a favor, make Caroline Collins your first call, from our experience - you will be happy you did.
Ray n JoAnne, was Hemet - now Lubbock, Texas
Response from Caroline on 10/22/2012